APP: MyLiveCam Download:(Due to recent Android version updates, please download the new version（V3.0.10）.) Android APP Link: Click The Link Here！(V3.0.10) IOS APP: Click The Link Here！ FAQ:1.The device is offline.1) The camera must connect 2.4G hotspot, no 5G.2) The equipment is within 5 meters from the router or network.